Having a clear picture of WHY you own a business is essential to your success. This week the guys discuss what is the difference between a goal and a mission and how does having both help your business? Do you have a mission that you live by? Please comment below…
Every business has a relationship known as The QSP Ratio. Whether you know it or not your business is sending your customers a message every day about Quality, Service and Price. But did you know you can’t have it all? This week we discuss how The QSP Ratio works and what you need to know [...]
What does it feel like to buy your product or service? This week Neil got the chance to purchase some remodeling services at his home. The guys reflect on how having empathy for your customer can improve your sales and marketing process.
Following key performance metrics is a great way to improve your business. Numbers tell a story if you let them. By tracking key numbers month after month you will be able to make smarter decisions in your business. Decisions that will make you more money. This week Neil shares some of the metrics he uses [...]
We spent the last two weeks collecting survey results from the first Help Start My Small Business listener survey. Wow, did we get some surprising results. This week we’ll go through the survey question by question and let you behind the scenes to hear our thought process on – why we did a survey what [...]